FAQs

 

Can I bring my own food & drink?

You are welcome to bring your own picnic and snacks to all Adventure Cinema events. Some venues have their own policy regarding alcohol so please make sure to check the specific venue page for your event before attending. Food, snacks, soft drinks and a bar will be available at most events and we recommend bringing cash as not all vendors will take card payments. 

No glass or BBQs are allowed on site.

What will be done to make the events safe?

It is our mission to provide the safest environment possible so you can kick back, relax and enjoy yourself. All events are held in the open-air with plenty of space for everyone.

We’re all in this together so please show consideration to your fellow attendees. We encourage you to take a Lateral Flow test before attending the event and make use of the hand sanitiser stations provided on-site.

Most importantly - If you are displaying symptoms of Covid-19, or if you have been in contact with anyone displaying symptoms, do not attend. Please email [email protected] to arrange a ticket exchange.

Do I need a paper ticket?

All of our ticketing is done electronically so you will not be sent a physical ticket. You can print out your e-tickets if you like but we advise saving the paper and loading the tickets on your phone or tablet to be scanned at the ticket tent on entrance.

Can I buy a ticket on the door?

Tickets must be purchased in advance online only. Our events sell out quickly so book your tickets while you still can.

What happens if it rains?

All of our events are outdoor and will go ahead in the event of rain. Please check the forecast on the day of the screening and come prepared for the conditions. If it does rain we just need to call upon the Great British spirit, dress accordingly, and live for the moment!

Are children allowed to attend?

Guests of any age can attend but those under 16 must be accompanied by an adult over the age of 18. Children under 2 can come in for free and do not need a ticket. The film certification always applies so please also make sure the film is suitable and of the correct certification. We reserve the rights to refuse entry to anyone under 16 who is unaccompanied or anyone who is under the certification age.

When can I arrive?

Most of our venues open around 1 hour 30 mins before the film starts. We recommend you arrive as early as possible to soak up the atmosphere and reserve your spot.

What time does the film start?

The film starts approximately 1 hour 30 minutes after gates opening for most events but check the information for your show in the pre-event email sent out to you in the lead up to the day.

Is seating provided?

Unless you have purchased a VIP ticket, you will need to bring your own blanket or camping chair to sit on. A VIP ticket includes a luxury deckchair in a prime position plus new for 2022, VIP tickets will include a bag of popcorn from our partners PROPERCORN.

Can I bring my dog?

With the exception of assistance dogs, no dogs or any other animals are allowed at any of our events. We apologise for any inconvenience.

Is on-site parking available?

We always try to select venues that are either centrally located or have plenty of on-site parking. Please read the venue page for your event before attending for venue specific information.

Can I smoke?

Smoking is not allowed within the seating areas for the comfort of our guests. This includes e-cigs and vapes. We usually designate a smoking area away from the audience area but some locations do stipulate no smoking on any part of the grounds. Please be considerate of others and abide by this rule.

Will there be toilets at the screenings?

Yes, all of our events have toilet facilities, including accessible facilities.

Can I get a refund?

Tickets are non-refundable. However, if an event is postponed and rescheduled and you inform us within 14 days that you are unable to make the rescheduled date, you will be refunded in full.

Not able to attend because you have Covid-19 symptoms? Please contact us on [email protected] to arrange a ticket exchange.

 

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